| Chai |
| Expert Member |
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| None Specified |
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| Tuesday, May 02, 2006 |
| Tuesday, August 03, 2010 7:45:08 AM |
116 [38.41% of all post / 0.07 posts per day] |
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Dear eyeland,
Depending on how you set up your navigation bar, you can certainly use either CSS or table to force the placement of FGG gallery where you want. If you need further assistance on how to do so, you can PM me on the file that you're working on. I can check and get back to you as soon as I can.
Kind regards, Chai
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Dear Amanda,
There is no need for installation. The whole application is running from a provided SWF file. As long as you put the file and image structure as suggested in our help file. When launching the gallery.html file, the browser with Flash capability should automatically play your gallery on the fly.
Thus, we never have any problem with installation of this gallery except some pictures are not showing up due to a case-sensitive namimg for image files on the servers.
Please refer to our help file in the following URL: http://www.flashgallerygenerator.com/resources/FGGUserGuide.pdf
If problem still persists, please let me know.
Kind regards, Chai
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We are sorry for the late reply but as this is for the same Domain name, you can use it on both URL mentioned above.
Kind regards, Chai
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Hi Markdono,
I'm wondering if you can share your testing URL with me so I can review the site structure and let you know the problem in the next 24 hours.
I'm suspecting that the cause is either comes from case sensitive issue for the image name or the path is pointing to the wrong folder.
Please let me know.
Regards, Chai
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Hi Matthew,
I guess you got it all figured out by now. Just went to your site and it looks great.
Cheers, Chai
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Hi Matthew,
I'm checking your site again today and I know the problem now.
Your hosting server is a case-sensitive type. What you need to do is to change each file name within in gallery.xml from "1.jpg" to "1.JPG" and the slideshow will start to work. Please try this and let me know.
One important thing that I notice is that your full size image is huge (3.5 MB each). I would suggest you to resize them so that the viewing experience will be improved significantly. Try to keep the dimension within 800 to 1024 pixels if possible.
Regards, Chai
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Hi Matthew,
Sorry about the mailbox full problem. Anyhow, I looked at your site and first thing I can tell you is that the images (including file & folder structure) that FGG is looking for are not in the right place. So when you launch the slideshow, the application couldn't find those images (thumbs, full image, mp3).
1) I would suggest you to check on the file/folder path where you put those images. For example, you will need to move all photo folders into the same location where you put gallery.html file. Structure will look like this:
Root folder |- gallery.html |- gallery.xml |- Gallery (folder) |- FGG.swf
or
2) Your server is a case-sensitive type where every file name has to be exactly what you provide to FGG application. Image01.JPG is not the same as IMAGE01.jpg. If this is the case, you will have to rename everything to match one or another.
Please try it and let me know how it goes. I'll do my best to get you up and running within this week.
Regards, Chai
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Hi Matthew,
I'm wondering if you have a sample URL that I can look at or you can send me a zip file of your site so we can help validating of what causing the problem. The email is sales@flashgallerygenerator.com
Regards, Chai
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Hi n00bster,
After checking on the link below and navigate to the last photo of the album, I still can navigate through the thumbnails. I'm not sure whether the problem still persists. I have tested it on both IE8 and Chrome.
Regards, Chai
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Hi Rommy,
Removing FlashGalleryGenerator text and unlimited number of albums are available in the paid version.
Regards
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